In the last two years, the world has faced a difficult landscape and many uncertainties resulting from the health crisis still in course. At this moment, the importance of the different types of Personal Insurance as an instrument to protect the income of families, both in cases of unemployment and in the difficult moment of overcoming the loss of a loved one, have become even more evident. Our market also showed a great deal of social sensitivity by choosing not to enforce clauses restricting insurance coverage in situations of public calamity, ensuring the protection of thousands of families.
In the next three years (2022-2024), we will continue to work on providing better access, raising awareness and simplifying products for people, with an increasingly sensitive look at consumers’ needs, giving information and enabling discussions related to the importance of protection. We will also work to further consolidate private pensions as the main planning instrument for a more smooth retirement experience.
We will also work to keep the National Federation of Pensions and Life (FenaPrevi) at the forefront in tackling issues related to our sector. The dialogue with lawmakers, with the Executive, the Judiciary and other associations will be a permanent concern in our management. We still have a long and challenging way to go. Lastly, we will always be guided by the mission that is inherent to our actions, that is, to offer the best solutions in care and protection for Brazilian families.