{"id":81620,"date":"2026-07-27T09:21:17","date_gmt":"2026-07-27T12:21:17","guid":{"rendered":"https:\/\/insurancecorp.com.br\/pt\/?p=81620"},"modified":"2026-07-27T09:23:19","modified_gmt":"2026-07-27T12:23:19","slug":"mapfre-agiliza-atendimento-aos-segurados-apos-temporal-atingir-ribeirao-preto","status":"publish","type":"post","link":"https:\/\/insurancecorp.com.br\/pt\/2026\/07\/27\/mapfre-agiliza-atendimento-aos-segurados-apos-temporal-atingir-ribeirao-preto\/","title":{"rendered":"Mapfre agiliza atendimento aos segurados ap\u00f3s temporal atingir Ribeir\u00e3o Preto"},"content":{"rendered":"<p align=\"justify\">Ap\u00f3s o temporal que atingiu Ribeir\u00e3o Preto (SP) nesta sexta-feira (24), com fortes rajadas de vento que provocaram quedas de \u00e1rvores, destelhamentos, interrup\u00e7\u00e3o no fornecimento de energia e danos a im\u00f3veis e ve\u00edculos, a seguradora Mapfre refor\u00e7ou sua estrutura de atendimento para agilizar o suporte aos segurados da regi\u00e3o afetada. A atua\u00e7\u00e3o acompanha o cen\u00e1rio registrado pelas autoridades locais, que contabilizaram diversos pontos de interdi\u00e7\u00e3o e impactos em servi\u00e7os p\u00fablicos.<\/p>\n<p align=\"justify\">As equipes de assist\u00eancia 24 horas, atendimento ao cliente e regula\u00e7\u00e3o de sinistros est\u00e3o operando em regime especial para prestar atendimento priorit\u00e1rio. Entre as ocorr\u00eancias esperadas est\u00e3o danos em telhados e fachadas, quedas de \u00e1rvores sobre resid\u00eancias e autom\u00f3veis, quebra de vidros, preju\u00edzos causados por objetos lan\u00e7ados pela for\u00e7a do vento e outros impactos decorrentes do temporal.<\/p>\n<p align=\"justify\">Nos casos de seguro de autom\u00f3veis, a companhia disponibiliza um processo digital de abertura de sinistros por WhatsApp. O segurado pode iniciar o atendimento enviando fotos do ve\u00edculo pelos canais da Mapfre, e as imagens s\u00e3o analisadas com o apoio de intelig\u00eancia artificial, que auxilia na identifica\u00e7\u00e3o dos danos e torna a regula\u00e7\u00e3o mais \u00e1gil.<\/p>\n<p align=\"justify\">A seguradora orienta que os clientes priorizem a pr\u00f3pria seguran\u00e7a antes de qualquer provid\u00eancia. Sempre que poss\u00edvel, recomenda-se registrar os danos por fotos e v\u00eddeos e comunicar o sinistro pelos canais oficiais da companhia.<\/p>\n<p align=\"justify\">Os clientes podem acionar o seguro 24 horas por dia pelo WhatsApp (11) 4004-0101, pelo telefone 0800 775 4545, por meio do aplicativo e pelo\u00a0<a href=\"https:\/\/www.mapfre.com.br\/\" target=\"_blank\" rel=\"noopener noreferrer\"><u>site<\/u><\/a>\u00a0da seguradora.<\/p>\n<p align=\"justify\"><strong>InPress Porter Novelli\u00a0<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ap\u00f3s o temporal que atingiu Ribeir\u00e3o Preto (SP) nesta sexta-feira (24), com fortes rajadas de vento que provocaram quedas de \u00e1rvores, destelhamentos, interrup\u00e7\u00e3o no fornecimento de energia e danos a im\u00f3veis e ve\u00edculos, a seguradora Mapfre refor\u00e7ou sua estrutura de atendimento para agilizar o suporte aos segurados da regi\u00e3o afetada. A atua\u00e7\u00e3o acompanha o cen\u00e1rio [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":81623,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[123],"tags":[6606,767,12350,2381,4712,7026,9592],"class_list":["post-81620","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mapfre","tag-agiliza","tag-atendimento","tag-atingir","tag-mapfre","tag-ribeirao-preto","tag-segurados","tag-temporal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mapfre agiliza atendimento aos segurados ap\u00f3s temporal atingir Ribeir\u00e3o Preto | Revista Insurance Corp | PT-BR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insurancecorp.com.br\/pt\/2026\/07\/27\/mapfre-agiliza-atendimento-aos-segurados-apos-temporal-atingir-ribeirao-preto\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mapfre agiliza atendimento aos segurados ap\u00f3s temporal atingir Ribeir\u00e3o Preto | Revista Insurance Corp | PT-BR\" \/>\n<meta property=\"og:description\" content=\"Ap\u00f3s o temporal que atingiu Ribeir\u00e3o Preto (SP) nesta sexta-feira (24), com fortes rajadas de vento que provocaram quedas de \u00e1rvores, destelhamentos, interrup\u00e7\u00e3o no fornecimento de energia e danos a im\u00f3veis e ve\u00edculos, a seguradora Mapfre refor\u00e7ou sua estrutura de atendimento para agilizar o suporte aos segurados da regi\u00e3o afetada. 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