{"id":70034,"date":"2025-07-31T13:35:03","date_gmt":"2025-07-31T16:35:03","guid":{"rendered":"https:\/\/insurancecorp.com.br\/pt\/?p=70034"},"modified":"2025-07-31T13:35:03","modified_gmt":"2025-07-31T16:35:03","slug":"insuremo-firma-parceria-com-a-tilid","status":"publish","type":"post","link":"https:\/\/insurancecorp.com.br\/pt\/2025\/07\/31\/insuremo-firma-parceria-com-a-tilid\/","title":{"rendered":"InsureMO firma parceria com a Tilid"},"content":{"rendered":"<p>O\u00a0<a href=\"https:\/\/insuremo.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">InsureMO<\/a>\u00a0(Insurance Middle Office), plataforma global de infraestrutura tecnol\u00f3gica para o ecossistema de seguros, quer transformar o atendimento automatizado em uma experi\u00eancia de atendimento mais humana, acess\u00edvel e eficiente para o setor. Para isso, est\u00e1 firmando uma parceria com a Tilid, empresa que oferece solu\u00e7\u00f5es digitais para distribui\u00e7\u00e3o e opera\u00e7\u00e3o de seguros.<\/p>\n<p>Uma dessas solu\u00e7\u00f5es \u00e9 a intelig\u00eancia artificial (IA) da Zapien, que agiliza o atendimento e sinistros para qualquer nicho envolvendo assist\u00eancias, seguradoras, corretores, canais e qualquer ecossistema de seguros. A solu\u00e7\u00e3o pode ser customizada e possui a capacidade de atender intera\u00e7\u00f5es mais flu\u00eddas e humanizadas, tanto por texto, como por voz.<\/p>\n<p>A parceria \u00e9 vista como algo relevante para o setor porque envolve uma combina\u00e7\u00e3o moderna de middleware, intelig\u00eancia artificial e distribui\u00e7\u00e3o digital, algo ainda incipiente no mercado segurador tradicional. Al\u00e9m da personaliza\u00e7\u00e3o no atendimento, a parceria tamb\u00e9m proporciona distribui\u00e7\u00e3o ominichannel; redu\u00e7\u00e3o de custos operacionais; e integra\u00e7\u00e3o facilitada com o ecossistema de seguros.<\/p>\n<p>Para Sheila de Carvalho, Business Development Director Latam do InsureMO. a parceria traz um diferencial competitivo com tecnologia de ponta focada no customer experience, o que permite explorar diversos canais de distribui\u00e7\u00e3o diretos, al\u00e9m de seguradoras e corretoras.<\/p>\n<p>\u201cO modelo baseado em dados e tecnologia torna essa parceria um neg\u00f3cio atrativo para novos parceiros \u2013 como bancos, fintechs e varejo \u2013 al\u00e9m de potenciais rodadas de investimento. Al\u00e9m disso, proporciona um user experience (UX) customizada para o ecossistema de seguros, o que tem total sinergia com o que pregamos globalmente\u00a0como\u00a0marca\u201d, destacou.<\/p>\n<p>J\u00e1 para Demilson Durante(foto), cofundador da Tilid Consultoria, \u201ca parceria entre a Tilid e a InsureMo marca um importante cap\u00edtulo na transforma\u00e7\u00e3o digital do setor de seguros. Com o Zapien, nossa solu\u00e7\u00e3o de IA para automa\u00e7\u00e3o de atendimentos, unimos tecnologia de ponta a uma plataforma l\u00edder global para entregar experi\u00eancias mais humanas, fluidas e acess\u00edveis. Estamos deixando para tr\u00e1s os modelos engessados de atendimento para oferecer uma nova era de efici\u00eancia, padroniza\u00e7\u00e3o e disponibilidade total&#8221;.<\/p>\n<p>Vale lembrar que essa \u00e9 a segunda iniciativa do InsureMO no emprego de intelig\u00eancia artificial. Recentemente, a multinacional incluiu agentes de IA em sua biblioteca digital de produtos de seguros, que visa facilitar a cria\u00e7\u00e3o de novas solu\u00e7\u00f5es ou implementar varia\u00e7\u00f5es em<b>\u00a0<\/b>produtos j\u00e1 existentes, em tempo reduzido.<\/p>\n<p>Lan\u00e7ada no ano passado, a biblioteca disponibiliza elementos utilizados na constru\u00e7\u00e3o de diferentes configura\u00e7\u00f5es de produtos de seguros ao redor do mundo. Atualmente, o acervo conta com mais de dez mil APIs (aplicativos que interagem com outros, compartilhando dados e informa\u00e7\u00f5es) e 17,5 mil SKUs (Unidade de Controle de Estoque), que servem como um acelerador para cria\u00e7\u00e3o de produtos.<\/p>\n<p><strong>Pauta Vip<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>O\u00a0InsureMO\u00a0(Insurance Middle Office), plataforma global de infraestrutura tecnol\u00f3gica para o ecossistema de seguros, quer transformar o atendimento automatizado em uma experi\u00eancia de atendimento mais humana, acess\u00edvel e eficiente para o setor. Para isso, est\u00e1 firmando uma parceria com a Tilid, empresa que oferece solu\u00e7\u00f5es digitais para distribui\u00e7\u00e3o e opera\u00e7\u00e3o de seguros. Uma dessas solu\u00e7\u00f5es \u00e9 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":70039,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11540],"tags":[14697,10365,11541,885,14818],"class_list":["post-70034","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insuremo","tag-com","tag-firma","tag-insuremo","tag-parceria","tag-tilid"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>InsureMO firma parceria com a Tilid | Revista Insurance Corp | PT-BR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insurancecorp.com.br\/pt\/2025\/07\/31\/insuremo-firma-parceria-com-a-tilid\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"InsureMO firma parceria com a Tilid | Revista Insurance Corp | PT-BR\" \/>\n<meta property=\"og:description\" content=\"O\u00a0InsureMO\u00a0(Insurance Middle Office), plataforma global de infraestrutura tecnol\u00f3gica para o ecossistema de seguros, quer transformar o atendimento automatizado em uma experi\u00eancia de atendimento mais humana, acess\u00edvel e eficiente para o setor. Para isso, est\u00e1 firmando uma parceria com a Tilid, empresa que oferece solu\u00e7\u00f5es digitais para distribui\u00e7\u00e3o e opera\u00e7\u00e3o de seguros. 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