{"id":69991,"date":"2025-07-29T15:33:14","date_gmt":"2025-07-29T18:33:14","guid":{"rendered":"https:\/\/insurancecorp.com.br\/pt\/?p=69991"},"modified":"2025-07-29T15:33:14","modified_gmt":"2025-07-29T18:33:14","slug":"nao-houve-mudancas-nos-prazos-de-atendimento-dos-planos-de-saude","status":"publish","type":"post","link":"https:\/\/insurancecorp.com.br\/pt\/2025\/07\/29\/nao-houve-mudancas-nos-prazos-de-atendimento-dos-planos-de-saude\/","title":{"rendered":"N\u00e3o houve mudan\u00e7as nos prazos de atendimento dos planos de sa\u00fade"},"content":{"rendered":"<p>Ag\u00eancia Nacional de Sa\u00fade Suplementar (ANS) alerta os benefici\u00e1rios de planos de sa\u00fade sobre informa\u00e7\u00f5es incorretas que t\u00eam circulado, principalmente nas redes sociais, a respeito de supostas mudan\u00e7as nos prazos m\u00e1ximos para a realiza\u00e7\u00e3o de atendimentos. N\u00e3o houve qualquer altera\u00e7\u00e3o nesses prazos, que continuam a ser regulamentados pela ANS por meio da Resolu\u00e7\u00e3o Normativa 566\/2022.<\/p>\n<p>As mudan\u00e7as que entraram em vigor em 1\u00ba de julho de 2025, com a vig\u00eancia da Resolu\u00e7\u00e3o Normativa 623\/2024, referem-se \u00e0s regras de relacionamento entre operadoras e benefici\u00e1rios, com o objetivo de promover mais agilidade, rastreabilidade e resolutividade nas respostas \u00e0s solicita\u00e7\u00f5es feitas pelos consumidores.<\/p>\n<p>A nova norma estabelece prazos para que as operadoras apresentem respostas conclusivas \u00e0s demandas dos benefici\u00e1rios, como autoriza\u00e7\u00f5es de procedimentos e outras solicita\u00e7\u00f5es. Esses prazos de resposta s\u00e3o diferentes dos prazos m\u00e1ximos para a realiza\u00e7\u00e3o de atendimentos assistenciais, que continuam os mesmos.<\/p>\n<p>A garantia de atendimento diz respeito ao tempo m\u00e1ximo para que o procedimento seja efetivamente realizado, conforme previsto na RN 566\/2022. Assim, prazos como consulta com cl\u00ednico geral em at\u00e9 7 dias \u00fateis ou procedimentos de alta complexidade (PAC) em at\u00e9 21 dias \u00fateis permanecem inalterados.<\/p>\n<p>Confira, na \u00edntegra, a mat\u00e9ria completa sobre a RN 623\/2024:<\/p>\n<p><a title=\"URL original: https:\/\/www.gov.br\/ans\/pt-br\/assuntos\/noticias\/beneficiario\/ans-tem-novas-regras-para-o-relacionamento-entre-operadoras-e-beneficiarios. Clique ou toque se voc\u00ea confiar neste link.\" href=\"https:\/\/www.gov.br\/ans\/pt-br\/assuntos\/noticias\/beneficiario\/ans-tem-novas-regras-para-o-relacionamento-entre-operadoras-e-beneficiarios\" target=\"_blank\" rel=\"noopener noreferrer\">ANS tem novas regras para o relacionamento entre operadoras e benefici\u00e1rios<\/a><\/p>\n<p><strong>Assessoria de Imprensa ANS<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ag\u00eancia Nacional de Sa\u00fade Suplementar (ANS) alerta os benefici\u00e1rios de planos de sa\u00fade sobre informa\u00e7\u00f5es incorretas que t\u00eam circulado, principalmente nas redes sociais, a respeito de supostas mudan\u00e7as nos prazos m\u00e1ximos para a realiza\u00e7\u00e3o de atendimentos. N\u00e3o houve qualquer altera\u00e7\u00e3o nesses prazos, que continuam a ser regulamentados pela ANS por meio da Resolu\u00e7\u00e3o Normativa 566\/2022. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[380],"tags":[767,14809,5452,12718,6130,10101,1356],"class_list":["post-69991","post","type-post","status-publish","format-standard","hentry","category-ans","tag-atendimento","tag-houve","tag-mudancas","tag-nao","tag-planos","tag-prazos","tag-saude"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>N\u00e3o houve mudan\u00e7as nos prazos de atendimento dos planos de sa\u00fade | Revista Insurance Corp | PT-BR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insurancecorp.com.br\/pt\/2025\/07\/29\/nao-houve-mudancas-nos-prazos-de-atendimento-dos-planos-de-saude\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"N\u00e3o houve mudan\u00e7as nos prazos de atendimento dos planos de sa\u00fade | Revista Insurance Corp | PT-BR\" \/>\n<meta property=\"og:description\" content=\"Ag\u00eancia Nacional de Sa\u00fade Suplementar (ANS) alerta os benefici\u00e1rios de planos de sa\u00fade sobre informa\u00e7\u00f5es incorretas que t\u00eam circulado, principalmente nas redes sociais, a respeito de supostas mudan\u00e7as nos prazos m\u00e1ximos para a realiza\u00e7\u00e3o de atendimentos. 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