{"id":32240,"date":"2022-02-11T15:19:43","date_gmt":"2022-02-11T18:19:43","guid":{"rendered":"https:\/\/insurancecorp.com.br\/pt\/?p=32240"},"modified":"2022-02-11T15:23:29","modified_gmt":"2022-02-11T18:23:29","slug":"msig-asia-enriquece-a-experiencia-do-cliente-com-opentext","status":"publish","type":"post","link":"https:\/\/insurancecorp.com.br\/pt\/2022\/02\/11\/msig-asia-enriquece-a-experiencia-do-cliente-com-opentext\/","title":{"rendered":"MSIG Asia enriquece a experi\u00eancia do cliente com OpenText"},"content":{"rendered":"<p>A OpenText&#x2122; (NASDAQ: OTEX), (TSX: OTEX) anuncia que a MSIG Singapore e a MSIG implementaram solu\u00e7\u00f5es de gerenciamento de informa\u00e7\u00e3o da OpenText para capacitar o trabalho moderno, aprimorar as experi\u00eancias do cliente omnichannel e impulsionar a efici\u00eancia operacional. <\/p>\n<p>Subsidi\u00e1ria integral da Mitsui Sumitomo Insurance Company, Limited e membro do MS&#038;AD Insurance Group, a MSIG \u00e9 a marca l\u00edder de seguros gerais da \u00c1sia, com presen\u00e7a em 46 pa\u00edses em todo o mundo.<\/p>\n<p>\u201cNos esfor\u00e7amos ativamente para inovar nossa infraestrutura de TI e recursos online para superar as expectativas dos clientes\u201d, comenta Joseph Yew, CIO da MSIG Asia. \u201cAs solu\u00e7\u00f5es OpenText nos permitem maximizar nossas efici\u00eancias operacionais em diferentes linhas de neg\u00f3cios e locais, enquanto ajudam a melhorar a satisfa\u00e7\u00e3o do cliente e aumentar a conveni\u00eancia para os clientes que est\u00e3o solicitando cada vez mais transa\u00e7\u00f5es de seguro de autoatendimento.&#8221;<\/p>\n<p>A estrat\u00e9gia de transforma\u00e7\u00e3o digital da MSIG Asia para modernizar e apoiar a capacita\u00e7\u00e3o digital inclui v\u00e1rias solu\u00e7\u00f5es OpenText:<\/p>\n<p>\u2022\tOpenText&#x2122; Extended ECM para integrar servi\u00e7os de conte\u00fado com aplicativos l\u00edderes, garantindo que os funcion\u00e1rios possam acessar facilmente as informa\u00e7\u00f5es de que precisam para ajudar a aumentar a produtividade.<br \/>\n\u2022\tOpenText&#x2122; Intelligent Capture para capturar e interpretar automaticamente documentos em papel, imagens digitalizadas, e-mails e faxes por meio de Reconhecimento \u00d3tico de Caracteres (OCR &#8211; Optical Character Recognition) avan\u00e7ado, garantindo a conformidade com as pol\u00edticas e os procedimentos regulat\u00f3rios.<br \/>\n\u2022\tOpenText&#x2122; Exstream para transformar dados e conte\u00fado em insights acion\u00e1veis e oferecer experi\u00eancias de cliente altamente personalizadas e envolventes em todos os canais.<br \/>\n\u2022\tOpenText&#x2122; AppWorks&#x2122; para criar aplicativos de automa\u00e7\u00e3o de processos atraentes, inteligentes e f\u00e1ceis de implantar.<\/p>\n<p>\u201cEstamos entusiasmados em fornecer \u00e0 MSIG Asia as solu\u00e7\u00f5es que precisam, \u00e0 medida que continuam investindo em recursos digitais modernos para melhor entender e atender \u00e0s necessidades exclusivas de seus clientes e gerar experi\u00eancias excepcionais\u201d, destaca Muhi Majzoub, diretor de produtos da OpenText. \u201cAs solu\u00e7\u00f5es OpenText os apoiam em sua jornada na constru\u00e7\u00e3o de experi\u00eancias digitais perfeitas para seus neg\u00f3cios e clientes, permitindo que trabalhem com mais efici\u00eancia.\u201d <\/p>\n<p>Yew acrescentou: \u201cA alavancagem das solu\u00e7\u00f5es OpenText capacitou nossas opera\u00e7\u00f5es de neg\u00f3cios com um \u00fanico sistema que suporta o crescimento futuro e oferece a flexibilidade de que precisamos para gerar vantagem competitiva\u201d.<\/p>\n<p>Leia a hist\u00f3ria do cliente aqui: opentext.com\/customer-stories\/customer-story-detail?id=1596<\/p>\n<p><strong>Via News Comunica\u00e7\u00e3o<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A OpenText&#x2122; (NASDAQ: OTEX), (TSX: OTEX) anuncia que a MSIG Singapore e a MSIG implementaram solu\u00e7\u00f5es de gerenciamento de informa\u00e7\u00e3o da OpenText para capacitar o trabalho moderno, aprimorar as experi\u00eancias do cliente omnichannel e impulsionar a efici\u00eancia operacional. Subsidi\u00e1ria integral da Mitsui Sumitomo Insurance Company, Limited e membro do MS&#038;AD Insurance Group, a MSIG \u00e9 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":32241,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[153],"tags":[1017,1016,1014,1015],"jetpack_featured_media_url":"https:\/\/insurancecorp.com.br\/pt\/wp-content\/uploads\/2022\/02\/artigo-13.png","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v14.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MSIG Asia enriquece a experi\u00eancia do cliente com OpenText | Revista Insurance Corp | PT-BR<\/title>\n<meta name=\"robots\" content=\"index, follow\" \/>\n<meta name=\"googlebot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta name=\"bingbot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insurancecorp.com.br\/pt\/2022\/02\/11\/msig-asia-enriquece-a-experiencia-do-cliente-com-opentext\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MSIG Asia enriquece a experi\u00eancia do cliente com OpenText | Revista Insurance Corp | PT-BR\" \/>\n<meta property=\"og:description\" content=\"A OpenText&#x2122; (NASDAQ: OTEX), (TSX: OTEX) anuncia que a MSIG Singapore e a MSIG implementaram solu\u00e7\u00f5es de gerenciamento de informa\u00e7\u00e3o da OpenText para capacitar o trabalho moderno, aprimorar as experi\u00eancias do cliente omnichannel e impulsionar a efici\u00eancia operacional. 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