{"id":19419,"date":"2020-10-07T10:45:58","date_gmt":"2020-10-07T13:45:58","guid":{"rendered":"https:\/\/insurancecorp.com.br\/pt\/?p=19419"},"modified":"2020-10-07T10:47:16","modified_gmt":"2020-10-07T13:47:16","slug":"cnseg-webtec-discute-impactos-de-novo-marco-regulatorio-de-conduta","status":"publish","type":"post","link":"https:\/\/insurancecorp.com.br\/pt\/2020\/10\/07\/cnseg-webtec-discute-impactos-de-novo-marco-regulatorio-de-conduta\/","title":{"rendered":"CNseg WebTec discute impactos de novo marco regulat\u00f3rio de conduta"},"content":{"rendered":"

Para ajudar o mercado a construir modelos de condutas em linha aos princ\u00edpios que norteiam a Resolu\u00e7\u00e3o CNSP 382 ou a entender o maior protagonismo esperado dos ouvidores a partir da Circular Susep 613, o pr\u00f3ximo evento CNseg Webtec reunir\u00e1 um time de especialistas- nesta quarta-feira, 7, das 11h \u00e0s 12h30 – para se debru\u00e7ar sobre os dois normativos recentemente publicados.<\/p>\n

\u201cO novo marco regulat\u00f3rio de conduta e atendimento e o papel das Ouvidorias de Seguros\u201d ser\u00e1 mediado pela Diretora de Rela\u00e7\u00f5es de Consumo e Comunica\u00e7\u00e3o da CNseg, Solange Beatriz Palheiro Mendes, e contar\u00e1 com a participa\u00e7\u00e3o do Diretor da Susep Rafael Scherre; da Ouvidora da Seguradora L\u00edder, Gisele Garuzi; do CEO da Icatu Seguros, Luciano Snel; da Consultora de Rela\u00e7\u00f5es de Consumo Maria Stella Gregori; da Diretora de Comunica\u00e7\u00e3o e Experi\u00eancia do Cliente da Caixa Seguradora, Sany Silveira; e do Ouvidor da Seguros Unimed e Presidente da Comiss\u00e3o de Ouvidoria da CNseg, Silas Rivelle.<\/p>\n

As duas normas aplicadas ao seguro est\u00e3o alinhadas com a\u00e7\u00f5es de governo adotadas em mercados regulados para aperfei\u00e7oar as rela\u00e7\u00f5es de consumo, empoderar consumidores, abrandar as tens\u00f5es entre as partes, ao tratar reclama\u00e7\u00f5es e demandas de forma adequada e tempestiva, com transpar\u00eancia, \u00e9tica, boa-f\u00e9, entre outros princ\u00edpios.
\nAs inscri\u00e7\u00f5es podem ser feitas no portal da CNseg: cnseg.org.br<\/p>\n

Superintend\u00eancia – Executiva de Comunica\u00e7\u00e3o e Imprensa da CNseg<\/span><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Para ajudar o mercado a construir modelos de condutas em linha aos princ\u00edpios que norteiam a Resolu\u00e7\u00e3o CNSP 382 ou a entender o maior protagonismo esperado dos ouvidores a partir da Circular Susep 613, o pr\u00f3ximo evento CNseg Webtec reunir\u00e1 um time de especialistas- nesta quarta-feira, 7, das 11h \u00e0s 12h30 – para se debru\u00e7ar […]<\/p>\n","protected":false},"author":2,"featured_media":19420,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[75],"tags":[],"jetpack_featured_media_url":"https:\/\/insurancecorp.com.br\/pt\/wp-content\/uploads\/2020\/10\/Cns-2.jpg","yoast_head":"\nCNseg WebTec discute impactos de novo marco regulat\u00f3rio de conduta | Revista Insurance Corp | PT-BR<\/title>\n<meta name=\"robots\" content=\"index, follow\" \/>\n<meta name=\"googlebot\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta name=\"bingbot\" 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